SmallBizGenius Analysis
KelbyOne is an online learning platform for photographers, offering courses and tutorials on various photography-related topics. Customers consistently praise the platform's comprehensive content, engaging instructors, and user-friendly approach, making it a valuable resource for photographers of all skill levels.
Category Breakdown
Scores based on analysis of 288 recent reviews
Course Content & Quality
9.0/10Reviewers consistently praise the depth and breadth of KelbyOne's course content, highlighting the detailed explanations and practical tips. Many users mention learning new techniques and improving their skills in areas like Lightroom and Photoshop, with some describing the content as "top notch" and "in-depth."
75 reviews mention thisInstructor Quality
9.2/10The instructors, particularly Scott Kelby, receive high praise for their engaging teaching styles, clarity, and ability to simplify complex topics. Reviewers appreciate their enthusiasm and the ease with which they explain concepts, with some calling Scott Kelby a "superb teacher" and "really really really great instructor."
50 reviews mention thisEase of Use & Accessibility
8.5/10Many reviewers find the KelbyOne platform easy to navigate and user-friendly, appreciating the well-organized courses and the ability to learn at their own pace. The platform is described as "user friendly" and "easy to follow," making it accessible to photographers of all skill levels.
30 reviews mention thisValue for Money
8.0/10Reviewers often mention the value they receive from KelbyOne's monthly subscription, highlighting the amount of content available for the price. The platform is described as "well worth the cost" and offering "top value."
20 reviews mention thisOutdated Content
5.0/10A few reviewers mention that some of the courses appear dated, with older interfaces and functionalities. They suggest that updating these courses would improve the overall learning experience, with one reviewer stating, "Some of the courses look like they’re a little bit dated and should be revised."
8 reviews mention thisWebsite & App Navigation
6.0/10Some reviewers express frustration with the website and app's navigation, finding it difficult to filter and sort content. One reviewer describes the website and apps as "awful," particularly the apps.
5 reviews mention thisPros & Cons
What Customers Love
"Overwhelming amount of detailed information from multiple instructors."
"I think he is an absolutely superb teacher; knowledge, pithy, to the point, covers a lot of ground."
"This program is absolutely amazing and so user friendly on such a wide variety of aspects related to photography."
"I love that KelbyOne offers monthly subscriptions so you can jump in when it works for you."
"I also love the community features for follow up or clarification after a lesson."
Common Complaints
"Some of the courses look like they’re a little bit dated and should be revised."
"The website and apps are just awful, the apps more so."
"Much of the info is super basic info and not great for intermediate or advanced photographers."
"video quality is average."
"This was an intro/generic discussion of lenses. There was no information on teleconverters, extension tubes or what different types of coatings do for lenses."
Common Questions About Kelbyone
Answers derived from customer review patterns
Is KelbyOne legit and trustworthy?
Yes, KelbyOne appears to be a legitimate and trustworthy online learning platform. The vast majority of reviews are positive, with customers praising the quality of the courses and instructors. Many users report significant improvements in their photography skills after using KelbyOne. While a few reviewers mention minor issues like outdated content or website navigation, the overall sentiment suggests that KelbyOne is a reliable resource for photography education.
Based on 60 reviewsDoes KelbyOne have good customer service?
While customer service isn't a primary focus in the reviews, several users mention positive experiences when they needed assistance. These reviewers highlight prompt and helpful responses to their inquiries. However, the limited number of mentions suggests that customer service isn't a major differentiating factor for KelbyOne, but when needed, it appears to be satisfactory.
Based on 5 reviewsIs KelbyOne worth it for small business owners?
For small business owners looking to improve their photography skills, KelbyOne appears to be a worthwhile investment. The platform offers a wide range of courses covering essential topics like product photography, photo editing, and visual content creation. The affordable monthly subscription makes it accessible to businesses of all sizes. By enhancing their photography skills, small business owners can create more compelling marketing materials and improve their online presence.
Based on 25 reviewsWhat is the learning style like on KelbyOne?
The learning style on KelbyOne is generally described as engaging, easy-to-follow, and practical. Instructors are praised for their clear explanations, real-world examples, and ability to simplify complex concepts. Many users appreciate the ability to learn at their own pace and revisit lessons as needed. The platform also offers a supportive community where users can ask questions and receive feedback.
Based on 35 reviewsHow does KelbyOne compare to other online photography courses?
KelbyOne stands out from other online photography courses due to its comprehensive content library, engaging instructors, and user-friendly platform. Reviewers often praise the depth and breadth of the courses, as well as the instructors' ability to simplify complex topics. The platform's focus on Adobe Lightroom and Photoshop, combined with its affordable monthly subscription, makes it a popular choice among photographers of all skill levels.
Based on 20 reviews